Report, track and service faults

Fix Cloud Voice Faults

Fix Cloud Voice Faults

Report a fault

Fix faults faster, using the same steps as if you called us.

Track a fault

Check progress on a fault fix without picking up the phone.

Service outages

Check if we’re already working on a problem in your area.

Chat with BT

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Monday-Friday 09:00-17:00.

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Monday-Friday 08:00 - 20:00