Support & Useful Links

BT Support

Help and Support

Welcome to Unify Network’s help and support page, connecting you directly with BT.

Deal with Bills

All billing queries

Fix Faults

Broadband

Fix Faults

BTnet

Fix Faults

Cloud Voice Express

Fix Faults

BT Cloud Voice

Account Authorisation

We will assess your account

Useful Links

Pay a Bill

Pay your bill now with a debit/credit card.

My Account

Quickly view and download your bills.

Service Status

Check if BT is already working on a problem in your area.

Report a Fault

Broadband, phone line and all Cloud Voice services.

Track a Fault

Track the progress of faults you have reported 24/7.

Track an Order

Track your order and check delivery or appointment details.

Save Time

Hassle-free ways to help yourself without picking up your phone.

OTT Test

Run a Cloud Voice network assessment test.

Test Your Current Broadband Speed

Provided by OpenSpeedtest.com